Let’s face it - the reputation of real estate agents varies widely. Many are dedicated professionals committed to the highest standards of integrity and effectiveness, ensuring the buying or selling process is smooth for their clients. However, as in any field, the quality of service can differ. If you’re thinking of buying or selling your home, understanding what your real estate agent should be doing for you is crucial. After all, buying or selling a home isn’t something we do every day, and it can be quite overwhelming to figure out what to look for in an agent. Keep reading to find out what your real estate agent should be doing.

1. Be Available and Communicate

A good agent should be there when you need them. They should be on the ball, getting back to your calls and emails quickly, and keeping you in the loop at all stages of the process. They also need to keep potential buyers engaged and interested - after all, timing is everything in real estate, and you don’t want to miss out because your agent was slow on the uptake.

2. Understand the Local Market

Understanding the local real estate market is non-negotiable. Your agent should have in-depth knowledge of the area, advising you on the right type of properties that will meet your needs and budget. They should also be your go-to for insights on market trends, comparable sales, and realistic pricing, ensuring you make informed decisions, whether you’re buying or selling.

3. Market Your Property Effectively

When choosing a real estate agent to list your home with, you want to be sure they know how to market your home to the fullest. Ask them what kind of marketing strategy they would recommend and ask for some examples of how they marketed a recent listing on a similar budget. Be sure they are committed to getting your property the attention it deserves.

4. Know How To Negotiate

A good agent doesn't just negotiate, they should know how to handle the tricky parts of a deal, from hesitant buyers to last-minute changes. Your agent should be able to think on their feet and keep things moving forward. Good negotiating can not only save you time, but can also help ensure you get the best price for your home.

5. Ensure A Smooth Process

From scheduling viewings to overseeing inspections, your agent should handle all aspects of the transaction process. They should be proactive in resolving any issues that might come up and ensure nothing falls through the cracks. Their diligent oversight is key to ensuring that all the i's are dotted and the t's are crossed, leading to a seamless and stress-free experience for you.

6. Asking The Right Questions

A good agent will make a conscious effort to understand what you want. They ask questions - lots of them - to get a real sense of your lifestyle, what you love, and what you’re looking for. They take this information and use it to point you toward neighbourhoods and homes you might not have even thought about. A good listener can make all the difference in finding your ideal home or buyer.

7. Help Navigate Emotional Highs and Lows

Buying or selling your home isn’t just a transaction - it’s a journey, often packed with all the emotions that come with transacting one of your biggest (if not the biggest) assets. A good agent will recognise the emotional aspects of this process and provide support, helping you manage stress and make clear, thoughtful decisions. Whether you're experiencing seller's remorse or buyer's anxiety, your agent should be a steadying presence, offering reassurance and professional advice.

8. Keep in Touch

After the sale, a good agent remains a valuable resource, offering connections to local services and amenities and helping you settle into your new neighbourhood. They should be able to recommend everything from handymen to the best local restaurants - a caring agent will make sure you feel supported as you settle into your new home and beyond.

At DUET, our team of property consultants are dedicated to helping you no matter what stage of your property journey you’re at. So if you’re thinking about buying or selling, or just need some advice, get in touch here.